Frequently Asked Questions
Who Coordinates the Event?
We have an efficient team of specialized experts who individually handle specific aspect related to any project and establish coordination amongst the different team members. Our team members have the right expertise and experience to assist you in respect of the different special needs related to the business. We assure you to take care of each and every responsibility with full hands.
• For Film production projects and assignments, the Producer or Executive Producer along with the script writer will be coordinating with the client.
• For projects related to print and designing, the Project Head or Executive Producer along with the Creative Director proactively coordinates with the client.
• For assignments, related to events, the Project Head or Executive Producer coordinates with the client. He is assisted by the Technical Director.
• For IT assignments, the Project Head and an IT Expert coordinates with the client.
How many years have you spent in the business?
A lot many people have asked this question. Red Eye Communications Pvt. Ltd was given birth in December 2007. Our first step in the industry was under the banner, Vasu Films. With experience and expertise in the field and a vision to move ahead, we launched Red Eye Communications. Thus, we have an experience of more than 13 years in this field. We have been planning events, producing films, designing graphics, printing and publishing and developing websites for a substantial number of years.
Can you brief us about the training and certification programs you have undergone?
The Promoter & Director of Red Eye Communications holds a bachelors degree from the reputed Film & Television Institute of Tamil Nadu, Chennai. We have a bunch of professionals in our team who possess the right set of expertise and experience of nearly 10 to 20 years in handling various activities, be it films, events or designing. There are cameramen, script writers, editors, designers, sound recordist's, engineers and other professionals who have an experience of working on a number of prestigious projects at both national and international level.
Will you be providing us with testimonials, references and pictures?
Providing you with testimonials, pictures and references of the previous clients are a sure shot way to display our expertise in a convenient manner. With testimonials, you can very well read what our clients say about our work and can also connect with them, in case a need arises. The testimonials are available on our website, you can check it there at your ease. In case you need further references and testimonials, we will provide them on being asked. For pictures, refer to our social media handles- Google, Instagram, Facebook and YouTube; our presence is everywhere.
Do you work alone or have a partner or team?
We, indeed, have a team. Most of the projects undertaken by our company are handled by us along with the team of expert professionals from different fields. Our collaborations and tie ups with partners across the world act as a big resource in handling different projects. We always have a team of professionals ready to manage each and every task, such as Film, Designing, Copy writing, Events & IT services; irrespective of being- large or small. The best part about working with us is that we make sure to work in accordance with the business portfolio of our client.
What all services do you provide?
Our four main services comprise of Films, Events, Prints and Websites. We assure you of brilliantly made creative solutions for different needs with added flexibility in terms of planning and execution. Our forte lies in giving the best solution in a limited time frame and budget.
Are you comfortable in working under a limited budget?
Absolutely! Our job is to offer the best solution in terms of the resources available. We try our best to provide you with the most creative delivery keeping into consideration the budget.
Can you brief me about your last minute changes or emergencies or cancellation policy?
Our sole aim is to work for the ease and comfort of our client. Thus, the last minute changes or emergencies don't deter us from our path. We make sure to resolve any issues which crop at the last minute or creates an emergency situation. With regard to cancellations, we inform that the deposited amount will be forfeited and the client is liable to pay in full the amount of the contract, dependent upon the date of cancellation.
What mechanism do you use for accepting payment?
We accept for our services, payment made through personal checks, cash, business checks, Discover, Visa MasterCard and American Express. Our payment mechanism can vary in accordance with the comfort of the client.